From knitting in the morning to picking up our veggie basket from By The Bushel community farm shop this afternoon, it was a bits and pieces sort of day. The most important job of the day was to get a new heater for Simon’s turtle – the previous one having broken as soon as we put it in the tank! Since the nights are getting a little colder I was worried we might find a frozen turtle one of these mornings. I am so impressed by the level of customer service here in Peterborough. We took the broken heater back to the pet shop, no receipt, no packaging, and, I am sure this would not happen in Australia or the UK, the young woman who was helping us was not only charming and very enthusiastic when we showed her a picture of T’ronto the turtle but also insisted on changing the heater and since the one she recommended was on sale we even got some money back! only $1.25 but still!